FAQ'S

 

 

When will my order ship?


Orders are processed and ready to ship within 7-10 business days. 
This does not include weekends or holidays. Orders are shipped via USPS and will include tracking information. All shipments are sent to the address submitted on your PayPal account or the one provided at checkout. Please ensure this address is correct prior to placing your order.

Care instructions?

Machine wash on gentle, and lay flat to dry.

What size should I order?

Newborn 13"

Baby 15"

Toddler 17"

Mama 20"

Bows on nylon, are one size fits all.

We recommend you measure your little ones head, to ensure you find the appropriate fit.

Refunds

For questions or concerns you can reach us at forgetmeknotsbyella@gmail.com

We do not accept exchanges or returns at this time. if you've received a defective item or the incorrect order, please contact us within 24 hours of receiving your shipment.